Certify offers a suite of fully-integrated spend management tools. I was hired—as their first designer—to perform customer interviews, create personas and user journeys, and redesign the desktop and mobile apps from the ground up. I also created a comprehensive web-based design system for the front end engineers to easily incorporate desired component styles.

Note: This work falls under an NDA and details are intentionally vague.

The Certify desktop and mobile apps.

User personas and app usage patterns.

The web-based pattern library for Certify.

The web-based pattern library.

Team + Role

As Product Design Manager, I led and coordinated all facets of the redesign—from research, wireframing, visual design, prototyping, and cross-team collaboration.

I led a team of three product designers and worked closely with the engineering team to understand and adhere to technical constraints and ensure design standards.

The screens of the Certify desktop app.

Ratings + Review

4.7 out of 5

4.2K Ratings

Certify received G2's Best Usability award every quarter of my tenure.

Pravin C.
March 10, 2018
They listen...
A great app backed by a very customer-oriented mindset. I have submitted suggestions for improvement over time and every one of them has been incorporated. Makes the app extremely easy to use and road friendly.